Free online event
Tackling difficult conversations in the public service
Exclusively for public servants and policymakers
Tuesday, Aug 16, 2022
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You'll learn how to:
- Understand what makes certain conversations challenging
- Identify techniques to approach and plan for difficult conversations
- Recognise the right time to tackle a difficult conversation
Speakers
Resources from the speakers
- Download a free gift from Denise at her website www.RiseOverRace.com
- Learn more about Denise’s book, Racism: Rising Above the Discomfort of Difficult Conversations
- For information about Denise’s upcoming workshop about thriving through the challenges and discomfort related to tough conversations, get in touch with Denise at Denisegrant@RiseOverRace.com
- A TEDx Talk recently delivered by Denise, A Personal Reflection on the Impact of Racism
Apolitical Resources
- Difficult conversations can build your confidence, Denise’s latest article (5 min read)
- A public servant's guide to sticky situations, an article from Rell on Apolitical (6 min read)
Other Resources
- Ten Top Tips by Professor Debra Thompson
- Blog post: Top Five Reasons your Employees Won’t give you Feedback
- Blog post: How to be resilient in the face of harsh criticism
- Blog post: How to get feedback when you’re the boss
- Book: Difficult Conversations
- Book: Thanks for the feedback
- Book: Crucial conversations: Tools for Talking When the Stakes are High
- Book: Crucial confrontations
- Book: Fierce Conversations
In any workplace, you’ll face a wide range of difficult conversations, from disagreements between team members to salary negotiations.
But public servants have even more difficult conversations to contend with: conveying unpopular messaging, pushing back on policy ideas, allocating scarce resources for services.
Watch this free online workshop about how to tackle difficult conversations in the public service. You’ll learn how to broach sensitive topics with care, including performance reviews, racism in the workplace, and contentious policy topics.
Who should watch:
This workshop is for public servants and policymakers in any area of government, at any level of seniority, who want to become more skilled and confident at tackling challenging conversations.
Interested in how Apolitical can support you and your organisation? Learn about collaborating with us.
Picture credit: Unsplash
Speakers
Rell DeShaw
Assistant Director, FIN Program, Settlement and Integration Policy (SIP) Immigration, Refugees and Citizenship Canada
Canada
Susan Johnston
Former Talent Manager, Canada’s Free Agents, Treasury Board of Canada Secretariat
Canada
Denise Grant
Law Clerk, Ontario Ministry of the Attorney General
Canada
Rell DeShaw, long-time manager with the Government of Canada, is a life-long learner who is passionate about learning about management and leadership. She is a regular contributor to apolitical.co and writes a blog at https://lettertoanewmanager.wordpress.com/.
Susan Johnston, who is passionate about dialogue, and creating new spaces for people to learn and collaborate on topics they care about. Susan has explored these interests across the federal public service in Canada and her local community, using her skills to support public engagement and partnerships, conflict resolution, the arts, and well-being. Susan is part of the Government of Canada’s Free Agents program and is currently working with the Office of Energy Efficiency at Natural Resources Canada. Previously, worked at the Treasury Board of Canada Secretariat, the Canada School of Public Service, the Privy Council Office, and in communications policy and international collaboration at Innovation, Science and Economic Development Canada.
Denise Grant, Transformation Coach, Grassroots and Systems Level Change Agent, Law Student, Leadership and Public Speaking Coach, and Public Servant. In her book, Racism: Rising Above the Discomfort of Difficult Conversations, she shares 21 lessons she learned and applied to transform her own life from a victim of systemic racism to now champion for change. Denise has served more than 25 years as a professional in the legal industry. She grew up in the depth of poverty and experienced racism and discrimination throughout her life. She also lived a life of privilege while struggling with her identity. Denise enjoys delivering talks to empower women to pursue their dreams.






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