Continue being digital in the Canadian public service: Processes and business models

This boot camp is temporarily unavailable.

Over 5,400 public servants across Canada signed up to take How to be digital in the Canadian public service. Now, it’s time to go deeper.

In the last micro-course, we examined what it looks like to develop a digital culture in your department or organisation.

This second free online micro-course will focus on the processes and business models of being digital, from how to work on an agile team to mastering different design methodologies.

In the next two micro-courses, we'll take a closer look at technology and finally, learn about the digital process lifecyle.

What you need to know

• What: 6 weekly 20-minute email lessons
• When: You'll receive your first lesson straight away
• Who: All Canadian public servants. You don’t need to have taken the previous micro-course, but if you’d like, you can catch up here.
• Cost: Free!

You'll learn how to:

• Understand what human-centred design is and why it is essential for public servants
• Discuss how Agile is being used in government and how you can bring it into your team
• Explain how evaluation and analytics are used to measure the impact of providing digital solutions to users

Lesson plan:

• Lesson 1: The digital product and services development lifecycle
• Lesson 2: Discovering user-centered design methodologies
• Lesson 3: How to bring agile working to your team
• Lesson 4: How inclusive design ensures we design for all users
• Lesson 5: Building the right digital team
• Lesson 6: Measurement and analytics

You’ll have the opportunity to collect badges and earn a ‘Continue being digital in the Canadian public service: Processes and business models’ micro-course certificate of completion.

By completing all 4 micro-courses, you will earn a ‘Continue being digital in the Canadian public service’ course certificate.

Our partners:

Thank you to the following partners for their contributions:

• Government of Canada – Canada School of Public Service Digital Academy
• Government of British Columbia – Digital Platforms and Data Division
• Government of Nova Scotia – Nova Scotia Digital Service
• Government of Alberta – Digital Innovation Office
• Government of Yukon – eServices for Citizens
• Government of Manitoba – Digital Transformation Group
• Government of Saskatchewan – Digital Strategy and Operations, IT Division Group
• Government of New-Brunswick – Finance and Treasury Board
• Government of Prince Edward Island
• Government of Quebec – Centre québécois d’excellence numérique

Interested in how Apolitical can support you and your organisation? Learn about collaborating with us here.

Picture credit: Unsplash