Continue being digital in the Canadian public service: Digital process lifecycle

This boot camp is temporarily unavailable.

Over 5,400 public servants across Canada signed up to take How to be digital in the Canadian public service. Now, it’s time to go deeper.

In the last three micro-courses, we’ve examined what it looks like to develop a digital culture in your department or organisation, explored the processes and business models of being digital, and took a closer look at technology.

This final free online micro-course in the ‘Continue being digital’ series, developed in collaboration with the Ontario Digital Service, will focus on the digital process lifecycle.

What you need to know

• What: 5 weekly 20-minute email lessons
• When: You'll receive your first lesson straight away
• Who: All Canadian public servants. You don’t need to have taken the previous micro-course, but if you’d like, you can catch up on the earlier micro-courses: Culture here, Processes & Business Models here, and Technology here.
• Cost: Free!

You'll learn how to:

• Identify the steps involved in developing digital products and services
• Understand how to conduct user research and how to meet their needs
• Describe the protyping and launching stages of the digital process lifecyle

Lesson plan:

• Lesson 1: Beginning discovery: Research planning
• Lesson 2: Know thy user
• Lesson 3: Discovery continued: user testing, insight gathering
• Lesson 4: Prototyping and alpha: making new things to test new ideas
• Lesson 5: Beta and Live: launching a service to the public

You’ll have the opportunity to collect badges and earn a ‘Continue being digital in the Canadian public service: Digital process lifecycle’ micro-course certificate of completion.

By completing all 4 micro-courses, you will earn a ‘Continue being digital in the Canadian public service’ course certificate.

Our partners:

Thank you to the following partners for their contributions:

• Government of Canada – Canada School of Public Service Digital Academy
• Government of British Columbia – Digital Platforms and Data Division
• Government of Nova Scotia – Nova Scotia Digital Service
• Government of Alberta – Digital Innovation Office
• Government of Yukon – eServices for Citizens
• Government of Manitoba – Digital Transformation Group
• Government of Saskatchewan – Digital Strategy and Operations, IT Division Group
• Government of New-Brunswick – Finance and Treasury Board
• Government of Prince Edward Island
• Government of Quebec – Centre québécois d’excellence numérique

Interested in how Apolitical can support you and your organisation? Learn about collaborating with us.

Picture credit: Unsplash