User-centred design boot camp for public servants

This boot camp is temporarily unavailable.

We've all heard of policies or services that sounded great on paper but that missed the mark when they were rolled out. A key question to ask is: were they designed with the user in mind?

Public servants need to keep citizens at the heart of everything they do to ensure a beneficial outcome for all. This is why user-centred design is crucial when crafting policies, services or products in government.

Join this email boot camp to explore the process of user-centred design in government. You’ll learn how to apply design thinking and user-centric principles to the work you do, as well as gain insight into the step-by-step process of the design journey.

You'll get:

• Four bite-sized lessons via email, each with short activities and readings for you to complete at your own pace
• Insights from public servants around the world on how they have implemented user-centred design principles in their work
• Articles, quizzes, videos and reflection activities to help with your learning

You'll learn how to:

• Understand what user-centred design means in government
• Identify ways to put the user first
• Apply a step by step process for using design thinking in government

Who should join:

This boot camp is for anyone who wants to understand the principles of user-centred design and how to implement them in the work they do in the public service.

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Picture credit: Unsplash