Virtual Event
A Masterclass on Problem-Solving Techniques
Exclusively for public servants and policymakers
Thursday, Oct 16, 2025
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Speakers
What to do next
- Catch up on the 8-minute highlights above or dive into the full recording
- Join the Life in Government Community
- Check out our upcoming event How to Think Strategically on a Full Schedule
Resources
Join the Life in Government Community
The Life in Government Community is a collaborative space designed for Apolitical members to connect with peers in the global public service and ask and answer questions on life in government.
Event Description
How many problems do you run into each week at work? Probably more than a few. Now, imagine having a proven set of tools to solve all of those problems faster, better and with less stress.
When challenges pile up or stakeholders pull you in different directions, it’s easy to jump to quick fixes or lose sight of what matters. Great problem-solvers take a different path. This session explores simple yet high-impact techniques that enable you to identify the root of the problem and navigate complex challenges with greater confidence.
In this masterclass, you’ll receive tips to help you get unstuck faster and sharpen your everyday problem-solving toolkit, whether you're designing policy or fixing frontline delivery.
Interested in how Apolitical can support you and your organisation? Learn about collaborating with us.
Image Credit: Unsplash
Speakers
Cheryl Strauss Einhorn
Founder of Decisive
USA
Matt Etchells-Jones
Strategic Programme Manager | Former Change Manager, UK Home Office
UK
Cheryl Strauss Einhorn, is the founder of Decisive, a decision sciences company that trains people and teams in complex problem solving and decision-making skills using the AREA Method. Cheryl developed AREA, an evidence-based decision-making system, during her two decades as an award-winning investigative journalist writing for publications ranging from The New York Times to Foreign Policy Magazine, Barron’s and Harvard Business Review. Cheryl is a long time educator, having taught at Columbia Business School for over a decade and currently teaching at Cornell University’s SC Johnson School of Business and Cornell Tech. She is the author of three books, with a fourth scheduled to be published in 2026.
Matt Etchells-Jones, ’ career has encompassed problem-solving under a range of job titles, from Criminal Intelligence Analyst through to Strategic Programme Manager, using analysis and strategic systems thinking. Matt is a committed, long-term public servant with experience of working in and around policing, health and social care, local government, central government, the third sector and most recently, higher education. Matt has solved problems using strategy, technology, operations and policy, resulting in lower crime, reduced spending, improved outcomes, and lives saved.





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