Mastering active listening in the public service

Writing, presenting, public speaking. These are all vital communication skills in the public sector that many of us spend hours perfecting. But how much time have you taken to practise the art of listening?

Join this workshop to learn how to become a more skilled listener and explore the steps you can take to connect with your colleagues better. You'll explore techniques that will help you listen more attentively and understand different cues in a conversation, helping you to build relationships and get things done more effectively in the workplace.

You'll learn:

• What it means to be an active listener and why it's such a valuable skill
• Different techniques that you can use to listen and observe verbal cues in a conversation more thoroughly
• How better listening skills can make you more effective in the work you do

Who should watch:

This workshop is for anyone who wants to become a better listener and understand how to cultivate active listening skills.

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Picture credit: Unsplash