Free online event
Serving from the heart: How to build an empathy-based public service
Exclusive for Public Servants & Policymakers
Wednesday, Mar 17, 2021
Time is displayed in your local time zone
- How to define empathy, and what it can look like in the public service
- Why empathy is a key skill to develop for the 21st century public service
- How to practice empathy and build this into your daily interactions
- Barriers to empathy, and how to overcome them
Speakers
There are some skills that everyone agrees are necessary for professional success: strong writing skills, communication, and leadership, to name just a few.
But what about empathy?
Empathy is not only essential for designing policy, programmes and services that genuinely meet citizens' needs and expectations, it is also critical in helping us build positive relationships with our colleagues and enable us to do our jobs better.
Join this free online workshop to find out how to build an empathy-based public service, and how to cultivate empathy in your own life and work.
Who should watch:
This workshop is for any public servant looking to build a more empathetic public service, and personally cultivate empathy.
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Picture credit: Unsplash
Speakers
Emilie Eve Gravel PhD
Senior Research Advisor of Innovation and Research at the Program Operations Branch of Employment and Social Development Canada
Hasti Rahbar
Manager at Innovation, Science and Economic Development Canada



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