free online event
Effective Negotiation Skills in the Public Service
Exclusively for public servants and policymakers
Wednesday, Mar 20, 2024
Time is displayed in your local time zone
You'll learn:
- The principles of negotiation
- How to effectively communicate during negotiations
- Identify and understand different negotiation styles and approaches and how they can be effectively applied in various public service contexts
Speakers
This is a 7 minute highlight from the event, but you can view the full recording of the negotiation skills event here.
Resources
- Enrol in Apolitical’s free course, Negotiation Skills for Public Servants
- Perry Walker's presentation slides
- The video from which Perry’s slides are drawn.
- Glasl’s Theory of Conflict is very useful. Start here.
- The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement, Edited by: Lawrence Susskind, Sarah McKearnan & Jennifer Thomas-Larmer, Sage, 2012.. Perry says 'Very expensive – cost me £100 second-hand, but worth it'
- Dealing with an angry public: the mutual gains approach to resolving disputes, Lawrence Susskind and Patrick Field, The Free Press, New York, 1996.
- Getting to Yes: Negotiating an agreement without giving in, Roger Fisher and William Ury, Penguin, 2011.
Navigating negotiations in the public service is both an art and a necessity. It means learning to balance diverse interests and communicate strategically.
Watch this free online event to learn how to improve your negotiation skills in the public service. You’ll explore the essential principles of negotiation and effective communication in tense scenarios.
The event consists of concise lightning talks from experts, followed by a Q&A session, where you’ll have the opportunity to engage directly with the speakers and ask any questions you may have.
Interested in how Apolitical can support you and your organisation? Learn about collaborating with us.
Picture credit: Pexels
Speakers
Daniel Quan-Watson
Retired Deputy Minister (Permanent Secretary) for the Government of Canada
Canada
Perry Walker
Co-Founder
United Kingdom
Daniel Quan-Watson, previously Deputy Minister (Permanent Secretary) for the Government of Canada for nearly 15 years, handled some of the most demanding and challenging files facing Canada’s public service. Daniel has been responsible for negotiating and resolving conclusions to civil disruption and blockades, armed protests, collective bargaining agreement with 300,000 public servants for a total payroll of $28 billion, Treaties with Indigenous peoples, multi-billion dollar litigation settlements and major commercial leases and arrangements. Daniel speaks frequently about the importance of recognizing the unique dynamics that affect negotiations undertaken by public entities and the risks of public servants failing to do so.
Perry Walker, a civil servant in his twenties and thirties, including a spell as the most underworked person in the Treasury. He spent the rest of his thirties as the Assistant Finance Director at the John Lewis Partnership. He then joined the New Economics Foundation, later co-founding Talk Shop, his current organisation. At these last two, he has mainly been developing the ideas of win-win democracy, currently via a discussion format called the Win-Win Workout.
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