Continue being digital in the Canadian public service: Processes & Business Models - Lesson 2

__This is lesson 2 in the boot camp 'Continue being digital in the Canadian public service: Processes & Business Models'.

How to complete this lesson

Each activity you complete beyond the required reading is worth 5 points. The more points you collect, the higher the level you reach. When you reach the end of the lesson, tally how many points you've earned, and download the correct badge. Your certificate of completion for this Processes & Business Models course will indicate which level you achieved.

Required

Video: 15-minute video

Watch this 15-minute video, which outlines why jurisdictions are creating and following (digital) service standards, and how products are developed following the digital product life cycle. (15 min video)

Suggested

Video: 5 Points

Learn more about why jurisdictions are creating and following digital service standards, and about the digital product life cycle. (9 min video)

Digital standards: 5 Points

Select one set of digital standards from the list below to read.

• Government of Canada:Government of Canada Digital Standards
• Ontario:Ontario Digital Service Standard
• British Columbia:Principles for Digital BC
• Alberta:Alberta Service Design & Delivery Principles
• Saskatchewan:Digital Standards and Framework
• Manitoba:Government of Manitoba’s Digital Action Plan
• Nova Scotia:A digital service for Nova Scotia
• Yukon:Government of Yukon Digital Standard
• New-Brunswick:Digital New-Brunswick Strategy
• Quebec:Standard des pratiques numériques et son visuel
• Prince Edward Island:PEI Information Management and Information Technology Strategy

Article: 5 Points

Read this article from Apolitical about How to tell if your digital service is ready to go live. (6 min read)

5-Minute Conversation: 5 Points

During the next week, take 5 minutes to reflect on these discussion questions. You can reflect with a colleague, or you can share your thoughts on our Slack channel.

• Even if you aren’t building a digital product or service in your role, how might you start to integrate the service standards into the way you work?
• What might some of the challenges be to integrating the service standards into your work?

Homework

5-minute activity: 5 Points

Commit to trying at least one item over the next week.

• Bookmark the standards for your area of government.
• Get to know the standards and think about how you might be able to integrate them into your work.
• Start to integrate these standards into your work.

Congratulations! You've completed this lesson of the boot camp. Count up how many points you've earned, and click to download your badge. You can share your badge on social media, and tag @apoliticalco to show off your progress.

• Digital Processes Seeker (Required Activity)
• Digital Processes Explorer (5 Points)
• Digital Processes Adventurer (10 Points)
• Digital Processes Intrepid (15 Points)
• Digital Processes Heroic (20-30 Points)

Picture credit: Unsplash