Continue being digital in the Canadian public service: Digital process lifecycle - Lesson 1

This is lesson 1 in the boot camp 'Continue being digital in the Canadian public service: Digital process lifecycle', created in collaboration with the Ontario Digital Service.

How to complete this lesson

Each activity you complete beyond the required reading or activity is worth 5 points. The more points you collect, the higher the level you reach. When you reach the end of the lesson, tally how many points you’ve earned, and download the correct badge. Your certificate of completion for this 'Digital process lifecycle' course will indicate which level you achieved.

Required

Video: 15 minutes

Watch this introductory video on preparing for the Start of Discovery. (15 min watch)

Suggested

Homework activity: 5 points

Mini Service Design Project: Optimize a portion of your day. Your homework for this week is to find a process that can be improved, and begin to map it out!

Week 1: Get a rough idea of your routine and what affects it. (10 min)

Step 1: Write out your daily activities
Step 2: Plot the activities in on a timeline
Step 3: Add detail to each step

Homework video: 5 points

Watch this video for an in-depth explanation on how to complete this week’s hands-on activity, and as Noelle shows us an example by taking us through her day. (6 min)

You can use this spreadsheet template to complete the homework.

Additional reading: 5 points each

The following three articles below are great additional supplemental articles, that will help build a solid working foundational knowledge on design thinking and preparing for beginning research (aka the pre-discovery phase!):

The 5 phases of design thinking (7 min)
How great research gets started (7 min)
8 ways to make user research happen (5 min)

Need help? Feel free to use the Apolitical channel in Slack to ask questions, or reach out at digital.training@ontario.ca.

Congratulations! You’ve completed this lesson of the boot camp. Count up how many points you’ve earned, and click to download your badge. You can share your badge on social media, and tag @apoliticalco to show off your progress.

Digital Process Lifecycle Seeker (Required Activity)

Digital Process Lifecycle Explorer (5 Points)

Digital Process Lifecycle Adventurer (10 Points)

Digital Process Lifecycle Intrepid (15 Points)

Digital Process Lifecycle Heroic (20-30 Points)

Picture credit: Unsplash

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