In this 8-minute video, Hillary Hartley explores the concept of servant leadership and how trust, diversity and culture are required to best serve the public. Striving for these three characteristics will lead you to cultivate an effective government workplace.

“When I first heard the term [servant leadership], I didn't need to look it up. It just stuck with me, reminding me of the best leaders I've had and the leader I wanted to be.”

Hillary Hartley is a 2013 Presidential Innovation Fellow, a member of the 18F founding team, and the Chief Digital and Data Officer at the Cabinet Office in the province of Ontario, Canada.

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