New Zealand’s Ministry for Vulnerable Children is using an app to allow children in care to directly post feedback and complaints from smartphones and tablets. The Mind of My Own app, developed by a British company, helps vulnerable children to communicate problems they would be reluctant to express face-to-face, such as abuse or their own risky behaviour, by using prompts and a child-friendly interface. In a trial in summer 2017, the ministry saw a 123% increase in use of its feedback and complaints system.

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