Svea - A shared digital assistant for the public sector

This information was sourced from the European Commission, Joint Research Centre (2026): PSTW: Public Sector Tech Watch latest dataset of selected cases. [Dataset] doi: 10.2905/JRC.J1MWC9R PID: http://data.europa.eu/89h/e8e7bddd-8510-4936-9fa6-7e1b399cbd92. Licensed under Creative Commons Attribution 4.0 (CC BY 4.0).

The project, a shared digital assistant for the public sector, is a collaboration between Swedish authorities, municipalities, regions, and the business sector, coordinated by AI Sweden. The objective is to promote national cooperation on AI for text tasks and create conditions for shared solutions in the public sector.The ultimate goal is to support public sector employees and free up their time so they can focus on more creative and interpersonal tasks. Success requires public sector organisations to share critical resources while sharing the burden of gathering the data needed to create truly competent and flexible solutions.

The first phase of this initiative focuses on data generation, change management, identifying use cases, and developing a prototype for an AI assistant using LLMs. Svea is the prototype for a shared digital assistant, which is under development in this project. The AI-based prototype will be designed to help public sector workers with text-based tasks. Currently, based on the Mixtral open language model from the French company Mistral, more models will be tested in phase 2. Employees will interact with Svea via a web-based chat. Svea can already answer business-specific questions, summarise documents, extract information, rewrite texts in easy-to-read Swedish, and much more.

As of today, the following public administrations are involved in the project: Kungsbacka municipality, Tjörn municipality, Gothenburg city, Region Skåne, Region Halland, and Västra Götaland Region.

Budget: Not disclosed