Silfi Smart City Control Room in Florence

This information was sourced from the European Commission, Joint Research Centre (2026): PSTW: Public Sector Tech Watch latest dataset of selected cases. [Dataset] doi: 10.2905/JRC.J1MWC9R PID: http://data.europa.eu/89h/e8e7bddd-8510-4936-9fa6-7e1b399cbd92. Licensed under Creative Commons Attribution 4.0 (CC BY 4.0).

Florence developed a Smart City Control Room (SCCR), a physical space enabling a “cooperative model for managing the city and sharing data”, connecting service operators (the city authorities, police department, traffic and parking management operators, public transport and utilities in the sectors of water, waste, and energy) and service providers (sharing mobility operators, taxi companies, tourist bus companies, etc.)

City data and indicators are collected and aggregated as quickly as possible to produce analyses, indicators, forecasts, and simulations, and displayed through large monitors in which the status of the city is reported. Most of the SCCR dashboards are not accessible to the public as they contain sensitive data, while others are published through publicly accessible dashboards, providing for example parking availability forecasts, which is calculated through machine learning techniques. Data sharing amongst the parties is regulated through a combination of contractual obligations for service operators and mutual data sharing agreements with platform companies, which are obliged to share data to run a service in the city.

The digital solution that incorporates the tools used for the development of the SCCR of Florence is Snap4City, a platform to manage, aggregate, visualize and analyse data and information through Internet of Things, data analytics, and big data technologies. Snap4City has integrated and expanded the tool developed in the REPLICATE (Renaissance of Places with Innovative Citizenship and Technology) project, funded by the Horizon 2020 Program to develop a solution for the Florence SCCR.

Budget: Not disclosed