Stakeholder engagement is an essential skill for public servants in any kind of role or department, from policy to delivery and everything in between.
But too often, it’s overlooked outside of formal project management contexts. In this free course, you’ll learn how to plan for stakeholder engagement. Find out who you need to reach out to, how to get them on board, and how to manage complexity — both inside and outside the public service. At the end of the course, you’ll have a downloadable stakeholder engagement plan you can use for your next project, policy or programme.
By the end of this course, you will be able to:
Define what stakeholder engagement means and why it’s important in the public service
Identify and categorise stakeholders
Choose effective methods for communicating and collaborating with internal and external stakeholders
Recognise what a great stakeholder engagement plan looks like in practice