When most people imagine negotiations, they think of two opposing teams on either side of a long table. They could be hashing out the terms of a new trade deal or making concessions to draft a new UN resolution.
But everyday negotiation in the public service often looks very different. For most people, negotiation is an everyday event, whether they realise it or not.
Making trade-offs to agree on a policy proposal, dividing up workload between teams or colleagues, agreeing on housework arrangements: all involve negotiation.
Join this free course to learn how to be a better negotiator in all areas of life, both personal and professional.
It isn't a highly technical negotiation course, filled with complex equations about how to get the best deal and acronyms galore. Instead, it focuses on practical negotiation skills you can develop in order to prepare for the kinds of everyday negotiations you’re likely to encounter in your work and personal life.
By the end of this course, you will be able to:
Define fundamental principles of negotiation
Create an effective negotiation plan
Respond in-the-moment to common negotiation challenges