Scotland’s public sector has reached a turning point. Faced with growing demand and tighter budgets, current ways of working must evolve to build a system that improves lives, reduces inequality and remains fiscally sustainable.
Change doesn’t happen overnight, but Scotland has a long track record of reform success stories that show what’s possible.
Scotland’s reform journey is already underway, offering important lessons for anyone with a desire to lead change. In this course, you’ll explore how to contribute to a public service system that puts people, communities and places at its heart.
You’ll examine the shifts in motion and consider the part you can play in delivering services that maximise long-term public value.
By the end of this course, you will be able to:
Recognise Scotland’s vision for public service reform and what’s driving the need for urgent change
Identify the leadership behaviours and cultural shifts that will help reform efforts succeed
Spot opportunities to support reform in practice
