Intro
Governments experience constant change — from leadership changes, to restructures, to the adoption of new technologies.
But change only works if people are on board, and that’s where change management comes in. Change management is not defining a change or outlining its goals. It’s about people.
This course will give you an understanding of what it takes to get people on board with change. You'll explore the behavioural science behind adopting change, and learn practical methods to minimise resistance and maximise good transitions.
This course is for any public servant who wants to contribute positively to internal change. Whether you oversee change initiatives, play a part in implementing change or just want to influence how things are done, this course has something for you.
By the end, you’ll be equipped to apply best practices in your role and support effective change management where you work.
By the end of this course, you will be able to:
Describe the purpose and importance of change management in the public service
Apply behavioural science to analyse change in your context
Suggest methods of change management that minimise failed change and resistance
Propose how you will apply the principles of effective change management in your role