A service manager’s view on the harm we create – and the change Wales urgently needs
I remember the first time I sat with a young person on their 18th birthday, knowing that later that day they’d have to walk into a housing office and declare themselves homeless.
It should have been a milestone – a day of freedom, maybe even celebration. Instead, I watched them sit with a hollow mix of anxiety and resignation, knowing that to get the help they needed, they first had to prove they had nowhere to go.
This moment is known as the “cliff edge.” For too many care leavers in Wales, turning 18 doesn’t mean stepping into adulthood – it means being pushed off a ledge and hoping there’s a safety net below.
Why this matters to me – and why it should matter to all of us - as a service manager, I’ve seen this story far too many times. I’ve worked alongside care leavers for years, and I’ve seen the toll this system takes. Young people who’ve already endured instability and trauma are asked to present as homeless on the very day society tells them they’ve “made it.”
It isn’t just a bureaucratic requirement – it’s a deeply damaging experience. One young person told me, “I felt like I didn’t exist unless I was homeless.” Those words have stayed with me.
We talk a lot about resilience, but resilience shouldn’t mean expecting young people to survive systems that harm them.
What we can learn from elsewhere - it doesn’t have to be this way. In Finland, the Housing First for Youth model starts with a simple promise: a home first, then support. No tests. No declarations of homelessness.
The results are powerful. Youth homelessness has dropped dramatically. Young people describe feeling secure enough to think about the future, instead of constantly firefighting the present.
Wales has made progress – support now extends to 25, and trauma-informed practice is growing – but the cliff edge hasn’t gone away.
I’m beginning my doctoral research on this very issue because I believe Wales can, and must, lead the way.
This isn’t just a research topic for me, it’s what I’ve seen in living rooms, in council offices, and in the eyes of young people on their 18th birthday.
We have a choice: keep asking care leavers to fall, or build them a bridge to adulthood.
Because turning 18 should open doors, not close them.
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