You’ll find your personalised content playlist below. We’ve compiled the best Apolitical resources to help you continue on your learning journey.

The art of active listening

Active listening is important not only for helping us to communicate more effectively but also helps others around us do the same. Consolidate your learning by reading this article from speaker Susan Johnston, Free Agent with the Canada School of Public Service’s Transferable Skills team. Read the article here.

Why curiosity is key to good people management

Listening to others is an essential part of being a good manager. So is being curious, according to Sophie Bryan, Founder and Chief Workplace Culture Specialist at Ordinarily Different Ltd. Watch the video and discover how you can practise curiosity.

Organisational listening for effective engagement and informed policy

Stakeholder and community engagement is a big part of what governments do. Learning how to listen to citizens is therefore vital. Read this article from Jim Macnamara, Distinguished Professor in the School of Communication in Sydney and discover how you can put into action what you’ve learnt during the workshop. Read the article now.

Management competencies you need to know

Now you’ve nailed the art of active listening, discover the other competencies you need to master in order to be a great manager from Dawn Greenwood, manager at the Ministry of Labour in the Canadian Public Service.

Communication skills for public servants: where to learn for free

As you’ve learnt, being a good listener is key to being a good communicator. But that’s not the only skill you need. Develop your other communication skills by exploring these open resources including public speaking, written communication and social media. Access resources now.

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