In this 10-minute video, Tom Loosemore teaches you how to ensure that you and your team are at the forefront of the digital revolution. From destabilising hierarchies through to prioritising citizens with user-centred design, he reveals how technological innovation has the potential to transform government for the better.

“When you’ve experienced a genuinely empowered culture, it's the best feeling in the world.”

Tom Loosemore is a partner at Public Digital, where he helps governments and large organisations around the world adapt to the internet era. He co-founded the UK Government Digital Service and was instrumental in shaping the digital strategy of the UK which, during his time at GDS, reached first place in the United Nations e-government rankings.


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