Free online event
How to influence and manage upwards
Exclusively for public servants and policymakers
Wednesday, Aug 2, 2023
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You’ll learn how to:
- Recognise what ‘managing up’ looks like
- Identify practical methods for gaining support from senior leaders
- Understand how to drive change and make a lasting impact
Speakers
Share your tips and advice with fellow public servants around the world by answering: What's your top tip for managing upwards? Check out the answers and add your own.
Resources from the speakers
- Joseph Maltby's presentation slide
- The Gift of Influence, book by Tommy Spaulding
- The Corporate Culture Survival Guide, book by Edgar H. Schein, and Peter A. Schein
- The Trusted Advisor, book by David H. Maister, Charles H. Green, and Robert M. Galford
- Benjamin Effinger's article, 'Leading in the Middle: Managing Up and Down in Local Government'
- New to the public service? Here's how you can make an impact, Apolitical article by Joseph Maltby
- Connect with Benjamin Effinger on LinkedIn
Apolitical resources
- Influence in Government, course
- 3 ways to boost your influence in government
- Ask me anything about influencing a decision-maker, workshop recording
In today's dynamic and interconnected workplace, the ability to influence and manage upwards is a crucial skill for success. Understanding how to navigate the complexities of organisational hierarchies can empower you to drive change and make a lasting impact.
Watch this free online workshop to learn the knowledge and strategies you need to excel in managing upwards. We’ll delve into the art of influence, uncover effective communication techniques, and explore practical methods for gaining support from senior leaders.
Who should watch:
This event is for public servants and policymakers at all levels of government who are eager to enhance their ability to influence and manage upwards.
Speakers
Yasmin Poole
Plan International's National Ambassador
Australia
Benjamin Effinger, MPA
Operations Chief of the Cash Management Division of the Los Angeles County Treasurer and Tax Collector
United States
Joseph Maltby
Frontline Manager, Internal Revenue Service
United States
Yasmin Poole, seeks to challenge policymakers to think differently. Her vision is for Australia to become a global leader in intersectional policymaking, with a Parliament that truly reflects the diversity of our communities. Yasmin is Plan International's National Ambassador, advocating for young women to be heard in Australian politics. She regularly provides commentary on Australian TV and radio, such as Q+A, The Drum, and ABC News. Yasmin is the Non-Executive Board Director of OzHarvest, Australia’s leading food waste charity, and previously worked on gender equality campaigns for the World Bank in the Pacific region. In 2021, Yasmin was recognised as the Martin Luther King Jr Center’s Youth Influencer of the Year. She is currently studying intersectional public policy through a MSt in Women’s Gender and Sexuality Studies at the University of Oxford on a Rhodes Scholarship.
Benjamin Effinger, MPA, is Operations Chief of the Cash Management Division of the Los Angeles County Treasurer and Tax Collector. He honorably served 8 years in the United States Air Force as a Security Forces member (military police officer), with a combat tour to Iraq in 2005. He actively serves on the communications team of the International City and County Management Association (ICMA) Veteran’s Advisory Committee and is pursuing his doctorate in public administration from the University of La Verne. He has published several articles, with both ICMA and the American Society for Public Administration (ASPA), related to various topics such as military transition, succession planning, leadership, and management.
Joseph Maltby, Joe has spent over 15 years at multiple U.S. Federal agencies, working his way up from an individual contributor to a project and program manager and then a supervisor. He has run projects, launched programs, and advised major agency transformations using tools from communications and organizational change management.
