Apolitical is looking for a professional, warm and enthusiastic front of house to serve its global policymaking community

Role

    • You’ll be swiftly and professionally supporting members by
      • Vetting and approving applications
      • Troubleshooting and helping them with bugs
      • Passing requests onwards appropriately to Apolitical team
      • Answering questions about Apolitical and how to use our global policy network
      • Potentially undertaking some light digital content operations work (e.g. emails)
      • Identifying connections and opportunities to make their experience on Apolitical excellent
    • You’ll need to be a great communicator, organised, with a real interest in helping others to make a positive difference
    • There will be lots of learning and sometimes changes, as in any startup, so you have to be resilient and flexible.
    • Being able to take the initiative and face challenges with a smile is essential

 

Requirements

    • Organised and driven with a keen attention to detail
    • Excellent written and verbal communication skills
    • Previous experience in customer service positions would be preferred
    • Answering incoming questions and queries (both email, phone and instant chat)
    • Open to flexibility in their job role – willing to help out where needed
    • Interest in government and policy would be a plus

 

Hours

    • This job is part time, with a starting guideline of approximately 15 hours a week
    • This could be working set daily hours, or more flexibly each day

 

Benefits

    • Exposure to a mission-driven product team with the chance to pick up new technology skills
    • Chances to grow and support on wider community engagement work and growth campaigns
    • Being part of a fast growing company creating a truly global and impactful product

 

How to apply

Please submit an application that includes a CV, personal statement and a written test. This test should include:

  • A summary, in your own words, of what you think Apolitical does (200 words based on the information on our website)
  • A polite response to somebody who wants to apply to the platform but is not eligible for membership (approx 100 words)

Please note that a failure to submit all components of the application means that it will not be considered. Applications must be submitted to sean.long@apolitical.co

 

All applicants must have the right to work in the UK.