Generative AI tools are transforming government work. But getting the best results depends on how you instruct them. This course introduces public servants to prompt engineering: the skill of guiding AI to produce useful, accurate and responsible outputs.
Through practical guidance, hands-on activities and quizzes, you’ll learn what prompt engineering is, how it can support your work, and techniques to write effective prompts and refine AI outputs.
By the end of this course, you will be able to:
Clearly define prompt engineering and its relevance to government tasks
Construct effective prompts to interact efficiently with AI
Critically evaluate AI-generated responses and iteratively refine prompts to optimise outcomes