Singapore has partnered with the country’s leading taxi-hailing app to bring an on-demand shuttle bus service to commuters. Singaporeans can pre-book seats on GrabShuttle via an app and suggest preferred routes. The project is part of a larger initiative to improve commuters’ public transit experience as the government promotes Singapore as a ‘car-lite’ society.
Results & Impact
GrabShuttle launched with 15 routes in March 2017. Singapore aims to reduce congestion and emissions with the project, as part of its plan to build a 'car-lite' society. GovTech is promoting the service as door-to-door travel at a fraction of the cost of taxis and private cars, with each ride costing between $2.5 to $3.5 USD
Government Technology Agency of Singapore (GovTech), Grab
GrabShuttle is a mini-bus service that allows commuters to pre-book seats and make payments via the Singaporean government's Beeline app, an open-source marketplace for public and private bus services. Run not by the transport agency but the tech agency, the routes are altered depending on customers' suggestions. Neighbours who work in the same district can band together to suggest routes, and when 15 or more people pre-order a similar route GrabShuttle will launch the service.
Cost & Value
Running since 2017
Singapore has partnered with a rideshare company to bring on-demand bus service to citizens as part of its push toward a ‘car-lite’ society.
The Government Technology Agency of Singapore (GovTech) partnered with the country’s leading ride-hailing service, Grab, to form GrabShuttle, reports GovInsider. The government hopes to reduce congestion and emissions with the project, as well as improve Singapore’s public and private transportation offerings by giving customers a say in their commute.
Launched in March 2017, GrabShuttle is a mini-bus service that allows commuters to pre-book seats and make payments via the Beeline app, an open-source marketplace for crowdsourced bus services launched in 2016. Routes will be determined by customers suggestions, crowdsourcing and data from public buses and the project’s beta trial.
The service will be adaptable to commuter demand: neighbours who work in the same district can band together to suggest routes, and when 15 or more people pre-order a similar route GrabShuttle will launch the service.
GovTech is promoting the service as door-to-door travel at a fraction of the cost of taxis and private cars, with each ride costing between $2.5 to $3.5 USD. Commuters can book any time from a month in advance to five minutes before the ride, as well as schedule the same route across multiple days. Users can track the shuttle buses in real time on Beeline.
The shuttles will link residential areas to Mass Rapid Transit rail network as well as business centres, schools and army camps. Customers will be able to make suggestions for new routes on the website or app. Anonymous bus data – for example, the number of route changes people make – was used to identify a need for more direct routes.
The project is an extension of the Beeline app, which combines bus service information from public and private operators to give customers a clear view of the most convenient transport options available to them. Beeline is built on an open API architecture, which means businesses can easily integrate their services and use Beeline’s data analytics tools to choose, design and price new routes.
With GrabShuttle and Beeline, Singapore wants to empower citizens to improve their commuting experience. Routes are constantly being adapted to fit commuter demand and data, and since its April launch Beeline has sourced 3,400 suggested bus routes.
GrabShuttle launched with 15 routes to start, all of which run during morning and evening peak travel times. GovTech and Grab plan to add more during the coming months.
People traveling in larger groups can request a GrabCoach, buses that seat 12, 23 and 40 people. Grab has 50,000 drivers in Singapore and 630,000 across Southeast Asia.
(Picture credit: Flickr/Derek Lin)