Privacy Policy

Thank you for visiting Apolitical. Please read our Privacy Policy, as you must agree to this document in order to be permitted to use our Service.

Apolitical Group Limited Privacy Policy

Thank you for visiting Apolitical. We have provided this policy to ensure that you understand what personal data we may collect and hold about you, what we may use it for and how we keep it safe.

Plain English Apolitical’s Privacy Policy

At Apolitical our core value is ‘public service first’. We place paramount importance on maintaining your trust and take the protection and security of our users’ information very seriously. This privacy policy explains how we collect, use and share your personal data for the purpose of providing the Service (the Apolitical website, platform, and email products). We will provide notice of any updates to this policy on our website. Please do not hesitate to contact us with any questions at


  1. Apolitical Group Limited (“Apolitical” or “We” or “Us”) is a company registered in England and Wales with company number 09812036, whose registered office is at Public Hall, 1 Horse Guards Avenue, London, United Kingdom, SW1A 2EP.
  2. We provide a multimedia website, publishing, educational and networking platform, and email update service, all of which support professional social networking, collaboration and the sharing of information and ideas across government, public services and the public sector. Throughout this policy, We refer to these activities as the “Service”.
  3. This policy (the “Privacy Policy”) details how We will collect and use your personal data in the course of providing the Service. It should be read in conjunction with Our Terms. Please take particular note of sections 4, 6, 7 and 9 which set out how We use your personal data and the basis upon which We may share it with others. As a result of the use of Our Service by you or by others, some of the personal data you provide, such as your name and job title, may become publicly available and visible to individuals who are not users of the Service.
  4. We reserve the right to update the Privacy Policy from time to time. This may be to reflect a change in Our Service or to Our internal procedures or it may be to reflect a change in the law.
  5. The easiest way to check for updates is by looking for the latest version of this Privacy Policy on Our website or you can contact Us (using the details in section 15 of this Privacy Policy) to ask Us to send you the latest version of Our Privacy Policy. You can find the date on which this Privacy Policy was last updated at the end of the Privacy Policy.
  6. If you have any queries about the Service or the Privacy Policy, you can contact Us using the details as set out in section 15 of this Privacy Policy.

When you use our service, we collect the following information from you:

  1. Information you provide us directly when signing up or using any of our services, or publicly available information about you.
  2. Our users may post or provide data related to other individuals.
  3. Information related to your usage of the site, such as the frequency of your visits, the pages you view and the devices you view them on.
  4. Data associated with user content and activity.
  5. Publicly available information.

Information we collect from you

We collect and process the following types of data about You.

  • Profile and Content Data you provide to Us: Your username, password and email address, photograph, name, job title, organisation, the sector you work in, your areas of expertise, interest and geographical area that you provide when you register for and use the Service, including personal data contained in any content you upload when using the Service and any personal data you provide in any communication between you and Apolitical.
  • Data provided by other users: Any personal data that may be included by other users of the Service when they use the Service.
  • Usage data:
    1. Information uploaded to the Service, together with information related to your usage of the Service, any web pages you visit, the times and lengths of visits and any interactions you have with the web pages.
    2. When you use a mobile device like a tablet or phone to access Our Service, We may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Apolitical.
  • Metadata: Metadata is usually technical data that is associated with your use of the Service or any content you post. For example, metadata can describe how, when and by whom a piece of user content was posted and how that content is formatted.
  • Publicly available information: Personal data obtained from public sources, such as your organisation’s website which is used by us to contact individuals who are not currently signed up to our Service, in relation to our offerings, as well as to help us improve the Service.

It is your responsibility to keep your data up to date.


It is your responsibility to ensure that you review and update the personal data linked to your account from time to time to ensure it is complete, up to date and accurate. These details can checked within the ‘edit profile’ section of the site.

This information will be used for the purposes of:

  • Keeping our service safe and secure.
  • Providing you with a personalised user experience, content, and information.
  • Providing, improving and monitoring the effectiveness of our service to you.
  • Updating and developing the service, notifying you of changes, and asking for your feedback.
  • Allowing network users to search and connect with other users via the Service.
  • Sending you platform member emails – allowing you to get the most of the core Apolitical service
  • Sending you emails about wider updates and opportunities, intended to help you get the most out of Apolitical’s wider work and partnerships – in line with your marketing preferences.


  1. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
    • where you have consented to Our using your personal data for a specific purpose;
    • where We are carrying out our obligations under a contract with you;
    • where it is necessary for our legitimate interests (or those of a third party) and this will not interfere with your privacy rights;
    • where we need to comply with a legal obligation;
  2. We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
  3. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
  4. In exceptional circumstances We may wish to use your personal data for a purpose which is incompatible with the purpose for which We originally collected your personal data. In these circumstances we will contact you to explain how we wish to use your data and, if appropriate, to ask for your consent to use your personal data for the new processing purpose. You are not required to give consent just because we ask for it. If you do give consent you can change your mind and withdraw it at a later date.
Purpose/Activity Type of personal data we process Lawful basis for processing including basis of legitimate interest

To register you as a user of our Service.

Profile and Content Data

To perform a contract with you.

To provide you with a personalised user experience, and recommendations around content, other users, and information.

Profile and Content Data

Usage Data


Necessary for our legitimate interests to improve our service and provide greater value to users and future users.

To perform a contract with you.

To monitor and improve the effectiveness of our Service.

Usage Data


Necessary for our legitimate interests to understand our users’ preferences and to keep our site up to date and relevant and to inform our future development strategy for the benefit of our users and future users.

To allow users to search, discover and connect with each other via the Service

Profile and Content Data

Necessary for our legitimate interests to improve our service and provide greater value to users and future users.

To perform a contract with you.

To allow your Apolitical profile to appear in Internet searches.

Profile and Content Data

Necessary for our legitimate interests (to develop and increase the number of users of our Service).

To keep you informed about policies and the public service, the network and updates on the platform as part of our core Service.

Profile and Content Data

Necessary for our legitimate interests (to present relevant information to users of our Service, making it more user friendly).

To perform a contract with you.

To inform non-users about our Service and its offerings.

Publicly Available Information

Necessary for our legitimate interests (to grow our user base and develop our business).

To manage our relationship with you which will include:

  1. Notifying you about changes to our terms or privacy policy
  2. Asking you to leave a review or take a survey

Profile and Content Data

Necessary for us to comply with a legal obligation.

Necessary for our legitimate interests (to keep our records updated and to understand what our users would like from the Service).

To perform a contract with you.

To send you optional updates and notifications of opportunities such as partner events and trainings, job postings, offers or initiatives for policy makers in accordance with your contact preferences.

Profile and Content Data

We will send you these opportunities based on consent we obtain from you.

We will create a user profile for you based on your activity and interests, in order that we can personalise the service and highlight content which we deem to be more relevant for you.


In order to allow individuals to more quickly find the content and contacts most relevant to them, we will create user profiles based on the information users have given us and their activity on the platform so that we can partially personalise users’ experiences on Apolitical, showcasing content and connections from the Apolitical platform that most closely match the user profile. If you wish to opt out of this, you can do so by emailing You should note that this may result in you seeing content which may not be as relevant to you.

Where we must share your personal data with third party providers who help us deliver the Service, we will first encrypt your data before sharing it, except where strictly necessary for the function of the Service (for example, using email campaign software to communicate with users requires us to share your email with the software provider, or sharing information with technical support providers who require access to the Service to carry out maintenance or development of the Service).

We have agreements in place with all of our third party providers with whom we share personal data.

Any personal data you put on your profile and any content you post on our Service may be seen by others, and could be made public.

We will never sell your personal data.

Apolitical Group Limited is part of a wider group of companies. We share personal data with another company in our group based in Germany.

As described above we provide anonymised data to third party partners, unless it is essential for us to share personal data to provide platform services to you, or where we have sought your expressed consent.

We will only disclose your information to a prospective acquirer of our business if suitable confidentiality arrangements are in place.

We may disclose your information to comply with legal obligations or prevent any illegal activity.

Please be aware that once you share any content on the service, it could remain retrievable even if you later delete it.


  1. We may share your personal data with selected business partners, suppliers and sub-contractors that help Us provide the Service to you (the “Third Party Providers”). Our Third Party Providers will be given access to your personal data only as is reasonably necessary to provide and/or improve the Service (e.g. to provide analytics on user activities or delivering enhancements to the Service). Any such Third Party Providers will be carefully selected by Us, and be entities or persons whom We believe to be reputable. They will only be provided with any personal data to enable them to provide such services and not for any other purpose. Save where reasonably necessary, any personal data provided to Third Party Providers will be transferred in an encrypted form as part of Our security measures.
  2. We maintain GDPR-compliant data processing agreements and ensure we have adequate safeguards in place, with all of our Third Party Providers with whom we share personal data. We remain responsible for how such Third Party Providers use the personal data we share with them.
  3. Any personal data that you (or other users) voluntarily disclose for posting and sharing with other users of the Service, may become available to the public. You should carefully consider what information you are willing to share about yourself in a public forum. If posting content in which you identify other individuals you must comply with Our Terms and, in particular, ensure you do not post anything defamatory about other individuals. If you become aware that another user has posted personal data about you on the Service that you are uncomfortable with, please contact us.
  4. We will not sell your personal data but we do share aggregated, anonymised data, such as aggregated, anonymised cookie or usage data with Our commercial partners or with a wider audience. Such information will not enable you to be individually identified.
  5. We may disclose your personal data if We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce Our Terms or to protect Our rights. This may include responses to legal requests within or outside of the United Kingdom or if We believe it is necessary to detect, prevent or address fraud or any other illegal activity.
  6. We may disclose your personal data to a prospective acquirer of our business (or any part of it), provided any disclosure is subject to reasonable confidentiality arrangements.
  7. In the day to day running of Our business We share your personal data with other companies that are part of the Apolitical group, namely Apolitical GmbH, based at Torstrasse 220, 10115 Berlin, Germany.
  8. Once you have publicly shared personal data on the Service, this may be available to be re-shared by others. If you remove personal data that you posted to the Service, copies may remain viewable in cached and archived pages of the Service.

We only ever send emails to our members with information we believe is of value to your work and career. We can send you emails to help you get the most out of Apolitical’s wider work and partnerships, such as information about jobs, partner events and trainings and new Apolitical services – but will only send you any such generic emails if you have indicated that you want to receive them.


  1. We often come across and create opportunities that we believe are of value to Our users. These include relevant professional opportunities and promotions such as jobs, partner events and trainings, and new services from Apolitical, or additionally, wider and different types of coverage of policy and the policymaking community if you have only subscribed to an email product. We will only send you information about such opportunities and promotions by email if you have given your prior consent to receiving them. We will never send you anything that we do not believe to be relevant and valuable to your work and career in policymaking.
  2. Outside of the platform, we send you such communications by email. You can unsubscribe from these emails at any time, and when applicable, select preferences for individual types of marketing email.
  3. We may ask you to indicate your marketing preferences when you first register to use Our Service. You can update your current marketing preferences at any time by emailing us using the details set out in section 15 below, or via the links which you will find at the bottom of our mailings.
  4. We do not share your personal data with third parties for marketing purposes.

You can request personal data held by us about you. Your other rights are listed here.


  1. You have a legal right to know what personal data We hold about you – this is called the right of subject access. You can exercise this right by sending Us a request at any time. Please mark your letter “Subject Access Request” and send it to Us by email using the details in section 15 below. You also have rights to/in relation to:
    • be informed about how and why we process your personal data
    • have any personal data that it inaccurate or incomplete corrected or completed
    • have certain categories of your personal data erased when we no longer have a valid reason to process it
    • restrict processing so your personal data is only used for certain, limited purposes
    • data portability, meaning that we will provide you or a third party you nominate with a copy of your personal data in a commonly-used, machine readable format
    • object to the purposes for which we process your personal data
    • be provided with information explaining how and why we use automated decision making and profiling and, in some cases, object to such practices
  2. You can find full details of your personal data rights on the Information Commissioner’s Office website at

Apolitical and its Third Party Partners who help provide the Service operate in a range of countries. The information collected about you (as specified in Section 2) could be transferred and processed in any of these facilities.


  1. Your personal data collected through the Service may be stored and processed by Us, Our group companies and Our Third Party Providers in the United Kingdom, the United States, the European Economic Area or any other country in which Apolitical, its group companies or its Third Party Providers maintain facilities. These countries may not have the same data protection laws as those applicable in your jurisdiction.
  2. We will only transfer personal data outside of the European Economic Area (“EEA”) if:
    • the recipient is based in a country which is subject to an EU Commission adequacy finding; or
    • adequate safeguards sanctioned under the GDPR have been implemented; or
    • where a derogation applies under the GDPR.
  3. We will take all reasonable steps, to ensure that your personal data is treated securely and in accordance with this Privacy Policy when transferred to a recipient outside of the EEA. You may contact us at any time to discuss international data transfers in more detail.

We have put in place security measures to protect your personal data. While we use all reasonable endeavours to protect your personal information, security on the internet can never by 100% guaranteed. You are responsible for the secrecy of your account password and login details and any use of the Service via your account.


  1. We take every care to ensure that your personal data is kept secure. The security measures We take include only storing your personal data on secure servers, ensuring that Our staff receive regular data security awareness training, keeping paper records to a minimum and ensuring that those We do have are stored in locked filing cabinets on our office premises.
  2. We use commercially reasonable safeguards (some of which are described above) to help keep the personal data collected through your use of the Service secure and take reasonable steps to verify your identity before granting you access to your account. We cannot ensure the security of any information you transmit to Us or guarantee that information on our website may not be accessed, disclosed, altered, or destroyed as the transmission of information via the internet is not completely secure.
  3. Where you have a password or login details to access the Service, you are responsible for maintaining the secrecy of these. You should ensure that any password you choose is not obvious or common. You should not share your password or other login details with anyone else.

You can delete your user account at any time. We will keep records of your information in accordance with out retention policy. Note that your profile will no longer be accessible via the Service if you delete your account but will be retained by us as detailed in our retention policy for internal purposes.


  1. We will retain your Profile and Content Data, Data provided by other users, Usage data and Metadata for 6 years from the date upon which you delete your user account or, if later, from the resolution of any dispute, query or complaint you have made.
  2. You can delete your user account at any stage. Deleting your account will mean that your profile is no longer visible but does not mean that We will cease to hold your personal data.
  3. If you do not use your user account for a period of 6 years We will automatically delete your user account so that your profile is no longer accessible. We will continue to hold your Profile and Content Data, Data provided by other users, Usage data and Metadata data in line with 11.1.
  4. We will retain your contact details on our marketing database until the earlier of your withdrawal of consent to receiving our marketing communications or deletion of your user account (by you or by Us due to account inactivity).
  5. We may retain Publicly Available Information for up to 5 years from our last interaction with the individual to whom it relates.
  6. Please note that We may anonymise Profile and Content Data, Data provided by other users, Usage data, Metadata and Publicly Available Information or use it for statistical purposes. We keep such anonymised and statistical data indefinitely but We take care to ensure that such data can no longer identify or be connected to any individual.

Cookies help us in running and improving the Service.


We use cookies for a variety of purposes to assist us in running and improving the Service. More information can be found within our cookies policy.

You can contact us or the Information Commissioner’s Office if you are unhappy with the way we have used your personal data. We promise to treat any concerns about the use of your personal data by us seriously.


  1. If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in section 15 below.
  2. You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.

This Privacy Policy only applies to the Service and not any linked third party websites or services, which will abide with their own Privacy Policies. We cannot take responsibility for websites or services linked to and from our platform. We are not responsible for the actions of third parties you allow to access your account.


  1. We are not responsible for the practices employed by any websites or services linked to or from Our Service, including the information or content contained within them.
  2. When you use a link to go from Our website to another website or service, Our Privacy Policy does not apply to those third party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on Our website, are subject to that third party’s own rules and policies.
  3. We are not responsible and do not have control over any third parties that you allow to access your account. If you allow access, you do so at your own risk.

You can contact Us by email at, by telephone on +44 203 608 2241 or by post at Public Hall, 1 Horse Guards Avenue, London, United Kingdom, SW1A 2EP.


You can contact Us by email at, by telephone on +44 203 608 2241 or by post at Public Hall, 1 Horse Guards Avenue, London, United Kingdom, SW1A 2EP.

Document Metadata Last Updated: 16th August 2019 Version: 2.1.1