A manager launches initiatives and makes decisions, some big, some small. But the employees involved are left confused, asking, “𝑾𝒉𝒚 𝒂𝒓𝒆 𝒘𝒆 𝒅𝒐𝒊𝒏𝒈 𝒕𝒉𝒊𝒔?” When they seek clarity, the response is “𝑱𝒖𝒔𝒕 𝒅𝒐 𝒘𝒉𝒂𝒕 𝒚𝒐𝒖’𝒓𝒆 𝒕𝒐𝒍𝒅. 𝑰 𝒅𝒐𝒏’𝒕 𝒉𝒂𝒗𝒆 𝒕𝒐 𝒆𝒙𝒑𝒍𝒂𝒊𝒏 𝒎𝒚𝒔𝒆𝒍𝒇.”
𝑳𝒆𝒕’𝒔 𝒕𝒂𝒌𝒆 𝒂 𝒎𝒐𝒎𝒆𝒏𝒕 𝒕𝒐 𝒖𝒏𝒑𝒂𝒄𝒌 𝒕𝒉𝒂𝒕.
Leadership is not about issuing instructions in a vacuum. It’s about 𝒃𝒖𝒊𝒍𝒅𝒊𝒏𝒈 𝒕𝒓𝒖𝒔𝒕, 𝒄𝒓𝒆𝒂𝒕𝒊𝒏𝒈 𝒄𝒍𝒂𝒓𝒊𝒕𝒚, 𝒂𝒏𝒅 𝒇𝒐𝒔𝒕𝒆𝒓𝒊𝒏𝒈 𝒔𝒉𝒂𝒓𝒆𝒅 𝒐𝒘𝒏𝒆𝒓𝒔𝒉𝒊𝒑. When people don’t understand why they’re being asked to do something, motivation drops, engagement dwindles, and resistance grows. This isn’t because they’re 𝒊𝒏𝒔𝒖𝒃𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒆; it’s because human beings are wired to seek 𝒎𝒆𝒂𝒏𝒊𝒏𝒈 and 𝒄𝒐𝒏𝒏𝒆𝒄𝒕𝒊𝒐𝒏 in their work.
I bet you’ve heard or seen this scenario play out more than once. And it still happens. Why? 𝑩𝒆𝒄𝒂𝒖𝒔𝒆 𝒘𝒆’𝒓𝒆 𝒉𝒖𝒎𝒂𝒏. Under pressure, it’s easy to default to control instead of communication. But we can do better.
“𝑩𝒆𝒄𝒂𝒖𝒔𝒆 𝑰 𝒔𝒂𝒊𝒅 𝒔𝒐” might feel efficient in the moment, but it creates long-term disengagement. In contrast, explaining the reasoning behind decisions, even briefly, builds 𝒄𝒓𝒆𝒅𝒊𝒃𝒊𝒍𝒊𝒕𝒚, 𝒇𝒐𝒔𝒕𝒆𝒓𝒔 𝒃𝒖𝒚-𝒊𝒏, and 𝒆𝒏𝒄𝒐𝒖𝒓𝒂𝒈𝒆𝒔 𝒔𝒉𝒂𝒓𝒆𝒅 𝒐𝒘𝒏𝒆𝒓𝒔𝒉𝒊𝒑 𝒐𝒇 𝒐𝒖𝒕𝒄𝒐𝒎𝒆𝒔. It doesn’t mean every detail must be disclosed, but providing context shows respect for people’s intelligence and contribution.
True leadership invites 𝒄𝒖𝒓𝒊𝒐𝒔𝒊𝒕𝒚, not 𝒄𝒐𝒎𝒑𝒍𝒊𝒂𝒏𝒄𝒆. It involves taking a moment to say, “𝑯𝒆𝒓𝒆’𝒔 𝒘𝒉𝒂𝒕 𝒘𝒆’𝒓𝒆 𝒅𝒐𝒊𝒏𝒈, 𝒂𝒏𝒅 𝒉𝒆𝒓𝒆’𝒔 𝒘𝒉𝒚 𝒊𝒕 𝒎𝒂𝒕𝒕𝒆𝒓𝒔.” That simple step transforms 𝒕𝒂𝒔𝒌𝒔 into 𝒑𝒖𝒓𝒑𝒐𝒔𝒆-𝒅𝒓𝒊𝒗𝒆𝒏 𝒂𝒄𝒕𝒊𝒐𝒏𝒔.
If you’re in a leadership role, ask yourself: 𝑨𝒓𝒆 𝒎𝒚 𝒕𝒆𝒂𝒎 𝒎𝒆𝒎𝒃𝒆𝒓𝒔 𝒋𝒖𝒔𝒕 𝒅𝒐𝒊𝒏𝒈 𝒕𝒉𝒆 𝒘𝒐𝒓𝒌, 𝒐𝒓 𝒅𝒐 𝒕𝒉𝒆𝒚 𝒖𝒏𝒅𝒆𝒓𝒔𝒕𝒂𝒏𝒅 𝒕𝒉𝒆 𝒑𝒖𝒓𝒑𝒐𝒔𝒆 𝒃𝒆𝒉𝒊𝒏𝒅 𝒊𝒕?
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