Recording for Webinar 1: Defining Digital Government

Part of the ‘How to be digital in the Canadian public service’ online boot camp

Apolitical is where public servants in 140+ countries — including mayors, ministers and former heads of state — go to find the most innovative ideas in policy. As part of our online boot camp ‘How to be digital in the Canadian public service’ we recently held an exclusive workshop with the Canadian public service on how to define digital government.

Watch the full webinar, led by Michael Kehinde, senior learning advisor at the Ontario Cabinet Office and featuring Ryan Androsoff, Director at Canada’s Institute on Governance and Nikki Alabi, senior advisor for digital learning also from the Ontario Cabinet Office.



Your questions:

● Do you need to define the culture if an organisation before you try and change it?

● How can you foster a collaborative culture between IT and non IT analysts?

● How can you measure success when ‘going digital’? By what standard are you able to say that you are ‘digital’?

● How can going digital best enable people with disabilities to access programmes and information (both the public, and for government employees themselves)?

● How do we motivate the “old guard” employees without any incentives?

● Which comes first to affect digital transformation in government – supportive senior digital leadership or grass roots movement?

● How do we keep in mind the digital divide – citizens that can access, afford & use technology and those citizens who cannot afford to access tech or who live in rural or remote areas that lack high speed?

● How do we support and influence leaders in making the transition to a digital government?

● As a leader, how might I bring my team along on the digital transformation journey?

● How do you bring other people along with you while managing timelines, cost, and scope?

● How can governments ensure that citizen information and data is protected?

● What measures and protocols have been put in place to secure citizen information and data or to react to a data breach?

● What is your response to the cynical view “well wait until digital government has it’s first scandal, then you’ll see bureaucracy take over”?

● How might records managers and data stewards add value to digital transformation solutions?

● How can we build the bridges across government departments to create a dynamic environment and to leverage Digital Government for the overall betterment?

● What are some approaches to engaging and convincing decision makers and staff on upgrading or rebuilding services with so little resources of time, money and energy?

● How can we remove red-tape barriers, or affect needed change, so we can better serve our citizens?

● What does digital government mean for service delivery?

● Which of the emerging technologies will have the biggest impacts on digital government. Why, and in what way?

● How do we ensure context is not lost as we move from in-person and voice communication to more focus on text communication?

● What are some of the realistic results citizens can expect as outdated systems are updated?

● How can we ensure that civil servants, especially non-IT government employees, are able to get the training that they need in order to develop basic digital literacy skills? Especially in this time of fiscal restraint.

● In this time of fiscal restraint, how can we ensure that digital upskilling is seen as a priority? How can we share this vision with our leadership teams?

● What advice do you have on engaging policy teams in the digital journey?

● Why should policy teams embrace digital change?